See how Managed Services can help you
Your business requires complete confidence that your Cherwell® investment is being maximised, whilst being operated and maintained by knowledgeable and experienced professionals. To meet these requirements, organisations are increasingly outsourcing part or all, of their Cherwell® administration and ongoing requirements.
The AFJ Solutions Managed Service practice is designed to meet the specific needs of Cherwell® customers. Our team of experts provide turnkey administration, operation, support and governance of your Cherwell® system.
The team will manage all aspects of your Cherwell® system, or support your existing team by managing the aspects they can’t. These include:
Knowledge Transfer and Product Training
Creation and Modification of Service Levels
Service Catalogue and Self-Service Portal Management
Cherwell User Account, Security and Team Management
Enrichment of workflows
Development of new reports and dashboards
Performance Health Checks