MANAGED SERVICES

See how Managed Services can help you

MANAGED SERVICES

THE CHALLENGE

Your business requires complete confidence that your Cherwell® investment is being maximised, whilst being operated and maintained by knowledgeable and experienced professionals. To meet these requirements, organisations are increasingly outsourcing part or all, of their Cherwell® administration and ongoing requirements.

The AFJ Solutions Managed Service practice is designed to meet the specific needs of Cherwell® customers. Our team of experts provide turnkey administration, operation, support and governance of your Cherwell® system.

MANAGED SERVICES

WHAT CAN THIS OFFER YOU?

The team will manage all aspects of your Cherwell® system, or support your existing team by managing the aspects they can’t. These include:

Knowledge Transfer and Product Training

Creation and Modification of Service Levels

Service Catalogue and Self-Service Portal Management

Cherwell User Account, Security and Team Management

Enrichment of workflows

Application upgrades

Development of new reports and dashboards

Performance Health Checks

GET IN TOUCH

SEE HOW WE CAN HELP YOUR BUSINESS

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